Network Professional
Infosys Limited
Bengaluru2–4 yrs5h agovia Naukri
About the Role
- Provide L2 support for enterprise LAN, WAN, and Wireless networks.
- Troubleshoot and resolve network incidents related to routing, switching, connectivity, and performance.
- Administer and support Cisco ISE for authentication, authorization, and network access control.
- Troubleshoot 802.1X, RADIUS, TACACS+, NAC, and endpoint authentication issues.
- Configure and support VLANs, STP, Trunking, Routing Protocols, and Switch Port configurations.
- Perform incident, problem, and change management activities as per ITIL processes.
- Coordinate with L3 teams, vendors, and internal stakeholders for issue resolution.
- Monitor network health and proactively identify potential issues.
- Maintain operational documentation, network diagrams, and SOPs.
Key Responsibilities
- Actively aid the consulting team in different phases of the project, including problem definition, effort estimation, diagnosis, solution generation, design, and deployment.
- Explore alternatives to recommended solutions based on research (literature surveys, public domain information, vendor evaluation).
- Build POCs (Proof of Concepts).
- Create requirement specifications from business needs, define to-be processes, and detailed functional designs based on requirements.
- Support configuring solution requirements on products, diagnose root causes of issues, seek clarifications, and identify/shortlist solution alternatives.
- Contribute to unit-level and organizational initiatives to provide high-quality, value-adding solutions.
Requirements & Tech Stack
- Cisco WLAN controllers
- Cisco Identity Services Engine (ISE)
- Cisco LAN Switches
Qualifications
- MCA, MTech, Bachelor of Computer Applications, Bachelor of Science, Bachelor of Engineering, Bachelor of Technology
Additional Skills
- Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data.
- Awareness of latest technologies and trends.
- Logical thinking and problem-solving skills.
- Ability to collaborate.
- Ability to assess current processes, identify improvement areas, and suggest technology solutions.
- One or two industry domain knowledge.