Summer 2027 Internship
Origami Risk
About the Role
Origami Risk is recruiting for a 12-week, paid, in-person internship based in either our Chicago or Atlanta Offices during Summer 2027. The internship will run from May 17th, 2027, through August 9th, 2027. The salary for this internship is $13,860, paid biweekly. This is a general application to apply for any open internship positions. There are 3 internship positions available in Summer 2027: Business Systems Analyst Intern, Client Success Specialist Intern, and Site Reliability Engineer Intern.
Business Systems Analyst Intern
As a Business Systems Analyst Intern working with either our Implementation or Client Success teams, you will be responsible for contributing to successful project implementations and providing ongoing client support. You will support clients directly and indirectly in all phases of the client life cycle. You will understand technical, educational, business management, and internal responsibilities, and maintain accountability with assistance from management and peers.
Client Success Specialist Intern
As a Client Success Management Intern working with our Client Success team, you will be responsible for assisting with the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business outcomes. Acting as strategic partners and trusted advocates, CSMs build relationships across client organizations to drive adoption, satisfaction, retention, and growth.
Site Reliability Engineer Intern
Working with our Cloud Operations (SRE) team, SRE interns are a key force behind improving Origami’s time to resolution and advancing overall site reliability and scalability. You will be responsible for participating in efforts to identify root causes during post-incident investigations, while also identifying preventative measures to minimize future disruptions. You will also assist with identifying root causes in performance challenges in client implementations and implement methods for tracking key performance metrics across clients.
Key Responsibilities
Business Systems Analyst
- Design and implement client solutions, including building integrations and data conversions
- Assist in hands-on configuration of the system per the direction of Mentors and Senior Colleagues
- Maintain the client relationship
- Provide technical and product front-end support
- Ensure projects and deliverables are completed quickly and accurately
- Extract, analyze, and assess client business needs and workflows; make consultative recommendations
Client Success Specialist
- Assist in hands-on troubleshooting of the system per the direction of Mentors and Senior Colleagues
- Take notes, create presentations, build out documentation and SOPs, and other similar tasks in support of full-time Client Success colleagues
- Maintain the client relationship
- Provide technical and product front-end support
- Ensure projects and deliverables are completed quickly and accurately
- Extract, analyze, and assess client business needs and workflows; make consultative recommendations
Site Reliability Engineer
- Conduct in-depth post-incident analyses to identify root causes and develop preventive strategies.
- Assist in hands-on troubleshooting of the system per the direction of Mentors and Senior Colleagues.
- Collaborate with cross-functional teams to implement system enhancements that enhance scalability and stability.
- Contribute to the development of automation tools to streamline incident response.
- Ensure projects and deliverables are completed quickly and accurately.
Qualifications
General
- Currently enrolled in a Bachelor’s Degree program
- 6+ months of relevant work/intern experience preferred
- Strong attention to detail and drive to excel in your role
- Strong communication and collaboration skills, with the ability to work cross-functionally on diverse teams
Business Systems Analyst
- All General Qualifications, Plus...
- Experience working with SQL required
- Experience or willingness to learn and embrace XML, HTML, & JavaScript
Client Success Specialist
- All General Qualifications, Plus...
- Strong technical aptitude and an interest in learning new tools and technologies, particularly AI tools
- Curiosity, time management and organizational skills
Site Reliability Engineer
- All General Qualifications, Plus...
- Software development experience using languages like JavaScript, C# .NET, and SQL strongly preferred
- Some experience with observability tools like New Relic, Data Dog, or SumoLogic preferred