Workers Compensation Claims Trainee

About the Role

The INVEST Program Guardian Pathway is a 6-month paid, fully remote, entry-level immersive learning experience designed for recent college graduates. This program offers real-world exposure, personalized coaching, mentorship, and a clear career path in the U.S. insurance industry.

Program Highlights

• 6-months, paid, fully remote learning track
• Virtual classroom, peer shadowing, simulations, case studies, and hands-on experience
• Fully remote (candidates must physically reside in states specified although the role is remote)
• Interactive sessions, one-on-one mentorship, collaborative projects, exposure to a wide variety of industries, clients, and knowledge material
• Fully paid licensing and advance education opportunities
• Career progression post-graduation into claims resolution manager roles and beyond

Key Details

• Starting salary: $64,800 USD (California only)
• Start date: January 2027
• PTO blackout: No PTO requests will likely be supported for the first 8 weeks of the program.

How You'll Make An Impact

Over the course of this 6-month program, you will be partnered with a team of peers and experienced Training Specialists. You will alternate between self-study modules, virtual classroom-style learning, guided training modules, and hands-on application of acquired knowledge. The program is designed to offer consistent and repeated opportunities to develop, grow, and practice your knowledge, advance your education via licensing studies, and gain confidence in commercial claims handling.

What You Can Expect

• Participate in Structured Learning: Engage in instructor-led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state-specific workers’ compensation regulations.
• Shadow Claims Experts: Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims.
• Practice in a Simulated Environment ("Sandbox"): Apply newly learned concepts in a controlled, simulated claims environment.
• Complete Program Milestones: Achieve key learning objectives and performance checkpoints.
• Collaborate and Network: Engage with peers, mentors, and cross-functional teams.
• Gradual Claim Ownership: Begin handling new workers’ compensation claims starting in Week 3, with inventory gradually increasing.
• Support Claims Management: Take ownership of an evolving portfolio of indemnity claims under close supervision, applying training to benefit calculations, wage loss evaluations, and return-to-work considerations.
• Claims Analysis and Learning: Develop skills in analyzing medical documentation, regulatory guidelines, and case materials to determine claim strategy.
• Stakeholder Communication: Engage in professional communication with clients, provide support to injured employees, and secure key details from medical providers and other stakeholders.
• Client Service Instructions & Carrier Guidelines: Learn to interpret and apply client service instructions and carrier guidelines for compliance.
• Reserving Acumen: Build core skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes.

Requirements & Tech Stack

• Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT)

Qualifications

Education

• Bachelor’s degree or 4-year degree from an accredited institution preferred.
• Candidates possessing a Bachelor’s degree will receive preferential treatment.
• 3.5 or higher GPA preferred.
• Candidates possessing a GPA of 3.5 or above will receive preferential treatment.

Attributes

• Active listening skills
• Problem-solving mindset
• Adaptable to changes in procedures and technology
• Strong verbal and written communication skills
• Strong time management and ability to multi-task
• Detail-oriented
• Curious, learning-focused mindset