(USA) Freight Flow Associate

About the Role

The Freight Flow Associate role at Sam's Club involves managing the flow of merchandise, ensuring efficient operations, and providing excellent member service.

Key Responsibilities

• Complies with company policies, procedures, and standards of ethics and integrity.
• Operates a forklift following Company standards and guidelines.
• Completes work assignments and priorities by using policies, data, and resources.
• Receives, stocks, and organizes merchandise and supplies, managing inventory flow and exceptions.
• Provides member service by acknowledging needs, offering guidance, assisting with purchases, resolving issues, and promoting products.
• Maintains the safety and cleanliness of the facility according to company policies.
• Maintains the sales floor and merchandising presentation in accordance with company policies.
• Ensures club pick-up orders are filled accurately and staged properly.
• Handles, moves, and displays goods safely and correctly.
• Tracks goods, maintains instock levels, and controls shrinkage.
• Reports poor inventory practices, low instock levels, and unsafe conditions.
• Uses inventory tools and equipment safely and correctly.
• Models and helps others with technology services.
• Identifies and fixes shrink opportunities and problems with products, services, and work areas.
• Properly maintains equipment, organizes and stocks products, and promptly fixes problems.
• Works as a team, builds strong relationships, and communicates with impact to motivate and influence.
• Helps, develops, and mentors others, recognizing contributions and accomplishments.
• Acts in a selfless manner, demonstrating humility, self-awareness, honesty, fairness, and transparency.
• Delivers results while putting the customer first.
• Makes decisions based on reliable information, balancing priorities and considering impact.
• Displays curiosity and a desire to learn, taking calculated risks, and demonstrating courage and resilience.
• Drives continuous improvements, uses new technologies and skills, and supports others through change.

Requirements & Tech Stack

• Forklift Certification (90 days prior experience)
• Ability to safely utilize pallet jacks
• Must be 18 years of age or older

Qualifications

Minimum Qualifications

• 90 days of prior experience with Forklift Certification.
• Ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Preferred Qualifications

• Customer Service Experience
• Retail Experience
• Supervising a team