Retail Sales Associate (Outfitter)

About the Role

As an Outfitter, you are the heart and sole of our brand experience. Every day, you have the opportunity to equip customers with the gear and support they need to cross their next finish line — wherever their journey takes them. In this role, you go above and beyond to serve our customers and communities with care, passion, and expertise. You’ll be part of a dynamic team that builds lasting relationships with customers, vendors, and peers by actively listening, offering personalized solutions, and outfitting each individual with everything they need to start, continue, or elevate their fitness journey.

Key Responsibilities

As an Outfitter, you'll create memorable, impactful customer experiences by:

• Delivering personalized service to help customers reach their fitness goals.
• Recommending and fitting footwear, apparel, and gear tailored to individual needs.
• Creating a welcoming and inclusive in-store environment.
• Building meaningful relationships with customers, teammates, and vendor partners.
• Staying current on product features, benefits, and trends.
• Supporting events, group runs, and training programs that build community.
• Contributing to store goals and supporting operations like merchandising and inventory.

Requirements & Tech Stack

• Passionate, positive, and proactive.
• Flexible and available to work days, evenings, weekends, and holidays.
• Excellent communicators and standout colleagues.
• Motivated to learn, adapt, and go the extra mile.
• Capable of lifting and carrying up to 25 lbs and working on your feet in a retail setting.

Qualifications

• Experienced in customer-facing roles (preferred).