Inbound Sales Specialist
scanO
Pune City, Maharashtra, IndiaFresher4h agovia LinkedIn
About scanO
scanO is an AI-powered oral health screening platform, backed by the Google for Startups Accelerator. Our technology detects 40+ oral conditions from a scan and is used by dental clinics across 9+ global markets, including India, the UK, the UAE, South Africa and Singapore. We are a team of 50+ in Pune, and we build the whole stack in-house: the computer vision models, the in-clinic hardware, the practitioner platform and the patient app.
The Role
This is an inbound-first role focused on responding to incoming interest from dentists and clinic owners. You will be the first point of contact, responsible for understanding customer needs, explaining scanO's capabilities, and qualifying prospects for the senior sales team.
Key Responsibilities
- Lead Handling and Qualification
- Respond to inbound leads from web forms, campaigns, inbound calls, event enquiries, and referrals.
- Conduct first-level discovery calls to understand clinic profiles, chair count, patient volume, decision-makers, and intended timelines.
- Product Pitching
- Clearly explain scanO’s capabilities and value to dentists, clinic owners, and healthcare partners.
- Pipeline Management
- Book qualified leads into demo slots with the senior sales team.
- Own the follow-up process to ensure prospects attend scheduled demos.
- CRM Hygiene
- Accurately log call notes, lead stage, qualification details, and next actions daily.
- Market Feedback
- Report recurring objections, pricing pushback, competitor mentions, and feature requests to relevant teams.
Requirements & Tech Stack
- Languages: Fluent in English and Hindi.
- Mandatory: 1 South Indian language (Tamil, Telugu, Malayalam, Kannada).
Qualifications
- Experience:
- 0 to 1 years in inside sales, inbound sales, lead qualification, or customer engagement.
- Product sales experience in SaaS, healthtech, dental, edtech, fintech, or B2B is strongly preferred.
- Education: Any graduate.
- Skills:
- Active listening over talking.
- Ability to handle objections without becoming defensive.
- Good judgment to assess lead qualification and honesty to communicate it.