Customer Service Claims Representative
RemoteHunter
About the Role
The Customer Service Claims Representative role involves providing excellent customer service to homeowners by conducting virtual property inspections and supporting clients through the insurance claims process. This position impacts the organization by advocating for fair insurance settlements and ensuring clients receive respectful and accurate claim handling. It offers the opportunity to work remotely with flexible hours, contributing directly to client satisfaction and organizational growth.
Key Responsibilities
- Conduct virtual property inspections using secure web conferencing software
- Document property damage for homeowners accurately
- Advocate on behalf of homeowners during the insurance claims process
- Provide excellent customer service and support to clients
- Complete company training and licensing requirements
Requirements & Tech Stack
- Must be at least 18 years old
- Ability to pass the applicable state licensing exam
- Independent, ambitious, positive, and dependable
- Able to work from home using video conferencing software
Qualifications
- No prior experience necessary; training is provided
Compensation
- Commission based with annual earnings typically ranging from $35,000 to $150,000 depending on performance