Junior System Administrator

About the Role

We are seeking a motivated Junior Systems Administrator to provide support for the infrastructure and day-to-day operational needs. This contingent worker position will assist with system monitoring, maintenance, troubleshooting, and basic administration across a variety of technologies within the enterprise environment. The selected candidate will report to the Manager of the Systems and Operations Management team and will collaborate with technical staff to ensure reliable, secure, and efficient system operations.

Key Responsibilities

• Assist in troubleshooting and resolving basic system, network, and application issues.
• Support day-to-day operational tasks across Windows and Linux server environments.
• Perform routine maintenance such as patching, monitoring, and system health checks.
• Help deploy and configure servers, applications, and infrastructure components under senior engineer guidance.
• Manage user accounts, permissions, and basic identity access requests.
• Assist with workstation setup, imaging, configuration, and support.
• Participate in documentation efforts for procedures, configurations, and troubleshooting steps.
• Provide first-line escalation support for service desk issues requiring deeper technical investigation.
• Follow change-management processes and ensure proper communication during updates or maintenance.
• Learn and grow by shadowing senior engineers on projects, implementations, and troubleshooting sessions.

Requirements & Tech Stack

• Foundational understanding of networking concepts (DNS, DHCP, TCP/IP, VLANs).
• Basic knowledge of Windows Server or Linux administration.
• Familiarity with cloud concepts (Azure, AWS, or Google Cloud) at an introductory level.
• Experience with scripting fundamentals (especially PowerShell) through coursework, labs, or early work experience.
• Ability to communicate clearly, follow instructions, and work collaboratively within a team.
• Eagerness to learn, adapt, and grow technical responsibilities over time.
• Internship or post-college technical experience.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or a closely related field; equivalent technical certification accepted.
• 2 years of professional technical experience supporting Microsoft 365, Windows Server, virtualization, or related IT infrastructure.
• Hands-on exposure to virtualization (VMware, Hyper-V, etc.) from labs or coursework.
• Familiarity with Microsoft 365 administration concepts (basic support, user provisioning, license management).
• Understanding of security fundamentals: MFA, conditional access concepts, endpoint management basics.
• Experience working with ticketing systems such as ServiceNow, Jira, or similar.
• Demonstrated curiosity, initiative, and problem-solving skills.
• Entry-level certification such as CompTIA A+, Network+, or Microsoft Azure Fundamentals (or equivalent experience).