Internship

About the Role

Delta Dental of Michigan, Ohio, and Indiana is seeking an intern to assist with compliance training and technology. This is a hybrid position located in Okemos, MI.

Key Responsibilities

• Assist with the design, development, and production of training content and curriculum.
• Maintain job-aids and how-to guides for Learning Management System (LMS) applications.
• Provide daily support and maintain the ongoing operations of the LMS and supporting technologies.
• Address system issues or user issues promptly.
• Maintain content within SharePoint, the LMS, Articulate, and repositories by creating and uploading modules and courses, course content, and running reports.
• Assist with audit requests by providing relevant evidence in a timely manner.
• Prepare, deliver, and manage reports as requested from content owners.

Requirements & Tech Stack

• Working knowledge of Microsoft 365 - Word, Excel, PowerPoint, and Planner.
• Working knowledge of SharePoint, Power Automate, Power BI, Snagit, Articulate, and Camtasia is a plus.
• Experience with video-editing, instructional design, and/or graphic design is a plus.

Qualifications

• Must be a Sophomore, Junior, or Senior pursuing a bachelor's degree in a related field (Business, Instructional Design, Human Resources, Communications, Information Technology, Computer Science, Education, etc.).
• Savvy with technology and have ideas of how to incorporate technology into training and business processes.
• Organized, detailed, flexible, and able to manage your own time.
• High level of creativity to represent lengthy information in an engaging format.
• Ability to communicate effectively and possess strong writing skills.
• Ability to problem-solve in a fast-paced environment.