Sales Development Representative

About the Role

Imagine Learning is hiring Sales Development Representatives in Austin, TX. This is a regular, full-time position reporting to an Inside Sales Manager.

Key Responsibilities

• Build rapport with customers and create a comfortable environment for dialogue about product needs.
• Use probing questions to help customers identify needs and understand their buying cycle.
• Explain features and benefits of company products and services to prospective and current customers.
• Utilize company-defined prospecting and lead qualification processes.
• Quickly qualify marketing leads.
• Attentively monitor Webchat on the company’s website.
• Field inbound sales calls.
• Make a minimum of 25 outbound calls and 25 emails daily.
• Work in conjunction with Marketing on outbound sales and email campaigns.
• Drive attendance for company events for current and potential customers.
• Research prospective schools, schedule appointments, and record information.
• Utilize Salesforce to accurately reflect business activities.
• Meet or exceed all activity and quality metrics.
• Quickly gain and maintain a strong understanding of company products and services.
• Other duties as required.

Requirements & Tech Stack

• Bachelor’s degree in business administration or related field, OR 3+ years business-to-business sales experience; or an acceptable combination of education and experience.
• Teaching, school administrator, SaaS, PaaS, or software sales experience is highly preferred.
• Successful track record of meeting or exceeding sales goals and landing new business for a SaaS offering is preferred.
• Experience with selling solutions into the K-12 education market is preferred.
• Sales knowledge and business acumen are a plus, including lead generation (cold calling), account management, and advanced customer problem-solving skills.
• Experience in an open sales office environment is helpful.
• Outstanding interpersonal and relationship-building skills with a high degree of responsiveness and integrity.
• Positive, friendly, and professional attitude.
• Excellent verbal and written communication skills.
• Comfortable presenting over the phone and via the web.
• Highly organized and detail-oriented with the ability to work in a high-paced environment managing shifting workloads and multiple priorities.
• Thrive in a collaborative team environment that ensures customer success.
• Self-motivated and able to work successfully with minimal supervision.
• Advanced computer skills, including Word, Excel, and Outlook in a Microsoft Windows environment.
• Experience with NetSuite helpful but not required.

Compensation

• Base pay is anticipated to be between $18.50 and $23.00 per hour.
• Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance.
• Compensation may vary based on factors such as individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions.
• The role carries a quarterly bonus for those that successfully hit certain required metrics.