Certified Medical Assistant / Business Assoc

About the Role

This is a full-time, day shift position for a Certified Medical Assistant / Business Associate in Interventional Cardiology at Valley Health System.

Key Responsibilities

• Certified Medical Assistant (CMA):
• Perform direct clinical activities under the direction of a physician, Charge RN, or Manager.
• Conduct patient intake, blood draws, pharmacy calls, EKGs, and other physician-required tests.
• Accurately document information in an EMR system.
• Maintain working relationships with practice staff to ensure proper workflow, care, and treatment.
• Business Associate (BA):
• Perform front desk activities including greeting, registering patients, ensuring insurance compliance, and collecting payments.
• Maintain the daily patient schedule.
• Answer incoming calls for appointment scheduling, medication refills, and inquiries.
• Coordinate with clinical staff regarding special patient needs and ensure proper patient flow.
• Support the practice and professional staff as directed.

Requirements & Tech Stack

• EMR system
• High school diploma or equivalent
• Completion of a formal Medical Assistant program recognized by the State of New Jersey.
• Completion of formal coursework in office management, database management, or business.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience.
• Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners (e.g., AMT, AAMA, NCCT).
• BCLS certification (preferred upon hire, required later).
• Understanding of medical practice operations (preferred).
• Strong orientation towards high-quality, cost-effective, and comprehensive medical care.
• Effective organizational and time management skills.
• Ability to respond quickly to urgent/emergent situations.
• Strong communication skills (oral, written, presentation).
• Ability to create, maintain, and support a high-functioning team.
• Ability to establish and foster cooperative working relationships.
• Demonstrated behavior that is courteous, caring, respectful, and compassionate.
• Ability to listen and respond in a non-judgmental manner.
• Behavior consistent with Valley Health System's Behavioral Standards, Mission, and Vision Statements.
• Ability to represent the organization positively.
• Ability to respect confidentiality of private healthcare, financial, and company information.
• Ability to honor commitments.
• Ability to speak constructively about co-workers and the organization.
• Ability to assume responsibilities and accountability for job duties.
• Ability to support company-wide efforts to improve patient/customer satisfaction.
• May require rotating to other VMG locations.

Qualifications

• Previous MA experience in a clinic, physician's office, or outpatient setting (preferred).
• Medical Assistant Program Completion (recognized by NJ).
• CMA/RMA Certification.
• Business Coursework.
• Customer Service/Data Entry/Administrative/Office Management/Clerical Experience.
• BCLS Certification (preferred upon hire).

Pay Range

$22.99 - $28.74 (per hour)