Customer Support Representative
Busibud Solutions Private Ltd
Gurugram, Haryana, IndiaFresher25m agovia LinkedIn
About Us
Busibud Solutions Private Ltd is a growing SaaS startup focused on providing seamless customer experiences through our software solutions.
Role Overview
As a Customer Support Representative, you will be the first point of contact for customers, assisting them with queries via email and live chat. This role is ideal for freshers looking to gain hands-on experience in customer service while working in a fast-paced, supportive environment.
Key Responsibilities
- Assist customers by responding to queries through email and live chat.
- Provide accurate information and ensure a positive customer experience.
- Collaborate with the support team to achieve key performance goals.
- Learn and adapt quickly to processes, tools, and customer needs.
What We’re Looking For
- Excellent written English with clear and professional communication.
- Strong willingness to learn and build a career in customer support.
- Availability to work night shifts (part-time, remote).
- Positive attitude, problem-solving mindset, and team spirit.
What We Offer
- Fully remote, part-time role.
- On-the-job training and support.
- Exposure to the SaaS industry and growth opportunities.