Lifestyle Coordinator

Key Responsibilities

• Coordinate all resident activities for the resort and manage the Activities department.
• Develop a wide range of activities and functions, including entertainment, speakers, dinners, dances, holiday events, seminars, and medical screenings.
• Organize and direct recreational, entertainment, social, and educational activities and services for residents.
• Negotiate with bands/speakers/producers for entertainment contracts and scheduling.
• Evaluate events and entertainers for future consideration.
• Assist residents in resolving concerns or problems related to recreational activities.
• Seek new and varied programs for management review.
• Recommend policies, procedures, and guidelines regarding activities and facility usage to management.
• Request checks for events.
• Establish procedures and training for volunteers handling cash and funds.
• Recruit, train, and supervise Activities Office volunteers.
• Maintain inventory of activities equipment, supplies, and items sold by the Activities Office.
• Encourage clubs and organizations to be self-supporting through fundraising event assistance.
• Guide groups in constructing by-laws according to organizational requirements.
• Supervise the scheduling of common area rooms, the Performing Arts Center, and the Town Center Area.
• Negotiate with individual clubs and organizations for space requirements.
• Hold Presidents meetings to provide policy and procedure updates and resolve problems.
• Manage pricing, printing, and ticketing for entertainment (season/single/in-person/online).
• Advertise events, classes, programs, and activities through various media, including fliers, schedules, bulletin boards, posters, the organization's website, and internal newsletters.
• Prepare monthly Activities input for internal publications.
• Present requests for department needs to the Association Manager.
• Provide interface with Board Committees as necessary.
• Work with specific staff to coordinate events such as dinners and dances.
• Inform relevant staff of events that may draw non-residents.
• Request support from Maintenance staff for events via work orders.
• Coordinate with sound technicians for sound equipment use.
• Supervise the Activities Assistant.
• Assist in determining AED requirements and equipment purchase.
• Inform management of department progress and problems.
• Work flexible hours to cover day, evening, and weekend functions and events.

Requirements & Tech Stack

• Experience with Microsoft Office Suite or similar for document creation and reporting.
• Familiarity with advertising and media dissemination.
• Experience with ticketing systems and processes.
• Experience with inventory management.
• Experience with contract negotiation.
• Experience in event planning and coordination.
• Experience with volunteer supervision and training.
• Experience in budget monitoring and recommendation.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school.
• Alternatively, six months to one year of related experience and/or training.
• Degree in Recreational Activities may be given preference.
• Ability to read, analyze, and interpret general business procedures or government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of residents or the general public.
• Ability to read and write simple entertainment contractual agreements.
• Ability to pleasantly interact with residents, vendors, and other staff members, in person and on the telephone.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Ability to keep simple financial records.
• Ability to solve practical problems and deal with a variety of variables in situations where limited standardization exists.
• Ability to design posters, tickets, signs, and develop reports.
• Above-average energy and stamina to maintain a hectic, interruptible pace.
• Ability to work full eight-hour days in addition to many evenings, weekends, and all holidays.
• More than fifty hours of work per week are required during peak season.
• Supervisory skills: Directs volunteers with responsibility for coordination and evaluation; interviews and trains volunteers; plans, assigns, and directs work assignments, providing rewards and addressing complaints and resolving problems.