Health Information Specialist I-Entry Level

About the Role

The HEALTH INFORMATION SPECIALIST I - ENTRY LEVEL is responsible for processing medical record requests efficiently and accurately while safeguarding patient privacy and ensuring compliance with HIPAA and company policies. This role supports the organization by managing health information releases, maintaining confidentiality, and providing quality customer service in a high-volume environment.

Key Responsibilities

• Process requests for patient health information according to policies and procedures.
• Maintain confidentiality and security of privileged information.
• Use company and facility software to manage records.
• Adhere to codes of conduct and policies.
• Communicate work issues and fluctuating volumes to management.
• Assist with additional duties as required.
• Consistently apply medical privacy regulations.
• Prepare and assemble patient charts and medical records.
• Create digital images of paperwork for electronic records.
• Respond to internal and external requests for patient records.
• Handle inbound and outbound calls.
• Assist with patient walk-ins and administrative tasks.
• Meet productivity expectations.
• Schedule record pick-ups as needed.

Requirements & Tech Stack

• High School Diploma or GED.
• Ability to commute as necessary.
• Willingness to work overtime during peak periods.
• Basic computer skills.
• Proficiency with phones, fax machines, and office equipment.
• Professional communication skills in English.
• Attention to detail and accuracy in medical records.
• Strong data entry skills.
• Ability to work independently and manage multiple tasks.
• Ability to respond quickly in a fast-paced environment.
• HIPAA compliance.

This is a Fully Remote Job.

Estimated base pay range: $15 to $15 USD per hour.

Benefits include: Paid time off, Health insurance, Vision insurance, Dental insurance, 401(k) savings plan, Tuition assistance.