Onboarding Coordinator

About the Role

Our Coordinators ensure our end-to-end onboarding processes run smoothly. They maintain comprehensive documentation, support on-site teams by managing administrative tasks, and propose improvements to systems and processes. This role requires strong attention to detail and the ability to meet various deadlines.

Key Responsibilities

• Manage the end-to-end coordination for recruitment and onboarding processes.
• Ensure the smooth running of onboarding operations and administration processes across several business units.
• Ensure the smooth running of the end-to-end onboarding process, including screening and legal right to work checks.
• Ensure all administration procedures and processes are fully documented for the on-site team.
• Relieve on-site consultants of administrative tasks and initiate improvements in systems and processes.
• Work to set time frames for daily and weekly deadlines with attention to detail.

Onboarding Coordination Responsibilities

• Manage the onboarding process for all hires within agreed SLAs and manage all pre-onboarding procedures with legal & statutory checks.
• Work with the Robert Walters Outsourcing & vendors screening team to ensure all direct candidates are screened within agreed SLAs.
• Process criminal record and Higher Education Degree Data checks for all workers with the Suppliers team for Screening.
• Run daily audit checks on all criminal record and Higher Education Degree Data checks for all hires and action queries where appropriate to ensure checks are returned within SLA.
• Audit data points and sign off screening for all hires.
• Manage all pending starters within the required SLA.
• Update the team, team leader/account director in daily huddles on the screening process and flag those at amber status.
• Fully responsible for all worker Legal Right to Work Checks for all new candidates and existing headcount.
• Fully responsible for new starters' inductions on day one of their assignment.

Other Responsibilities

• Maintain all central inboxes.
• Support reporting efforts of the wider team.
• Understand and work to all SLAs pertaining to the role.
• Scheduled and un-scheduled reporting.
• Ad hoc projects and support.

Requirements & Tech Stack

• Strong previous administration and co-ordination experience.
• Highly organized with good attention to detail.
• Effective communication skills - both verbal and written.
• Ability to multi-task, perform effectively and efficiently under pressure, and adapt to change.
• High levels of initiative and self-motivation.
• Ability to work at pace and under pressure.
• A collaborator and team player who is enthusiastic and resilient.
• Ability to work with limited supervision and exercise sound judgement.
• Results-oriented: ability to handle multiple, time-sensitive projects.
• Confident and skilled in using Microsoft Office products (Strong Excel skills are essential).