Full Time, Receiver/Stocker

About the Role

As a Receiver/Stocker, you will help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise. You will unload deliveries, handle equipment and hazardous materials safely, and ensure your area is prepped for daily success. This role is physical and fast-paced, requiring safe lifting practices and attention to detail. You’ll spend most of your shift on your feet, working various hours depending on store needs.

Key Responsibilities

• Deliver SMART customer service by assisting customers, answering questions, and offering support.
• Stock merchandise by unloading freight, down-stocking, organizing shelves, and setting up pallets.
• Support store operations by verifying deliveries, completing dock prep, and using equipment like pallet jacks and forklifts.
• Maintain a safe, clean environment by following proper procedures for hazardous materials, equipment use, and housekeeping.
• Operate store equipment including scanners, Zebra phones, balers, and other tools.
• Pitch in as a team player to complete other assigned tasks.

Additional responsibilities for Pro Fulfillment Stores:

• Use the Orders App to pick and stage Flatbed Delivery orders.
• Load delivery orders, ensuring quality, accuracy, and safe loading practices.
• Rotate orders by delivery date and resolve customer order issues.
• Proactively communicate with customers to ensure delivery satisfaction.
• Execute Delivery Readiness best practices.

Requirements & Tech Stack

• High school diploma or GED or equivalent years of experience.
• Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment (preferred).
• Experience in a warehouse performing inventory handling and stocking (preferred).
• Ability to operate store equipment including scanners, Zebra phones, balers, and other tools.
• Familiarity with pallet jacks and forklifts.

Qualifications

• Minimum 3 months experience operating forklift/power equipment.
• Minimum 6 months experience in a warehouse performing inventory handling and stocking.
• Ability to work mornings, afternoons, evenings, or overnight depending on store needs.
• Ability to work in various environmental conditions, including inside and outside weather conditions.
• Ability to follow proper lifting guidelines, limiting single lifts to 75 pounds. Team lifts are used starting at 75 pounds or when needed.
• Bilingual, military, and veteran talent are encouraged to apply.

Working Conditions

• Environmental factors vary by location. You may be working in both inside and outside weather conditions.
• Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions is possible.
• Exposure to constant or intermittent noises.
• Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed.
• Powered equipment should be used as required, with proper training or assistance from a trained coworker.