Telesales Executive

About the Role

This is a full-time, on-site Telesales Executive role based in Udaipur. The role involves making outbound calls to potential and existing customers to introduce and explain financial products, answer queries, and generate qualified leads.

Key Responsibilities

• Make outbound calls to introduce and explain financial products.
• Answer customer queries and generate qualified leads.
• Understand customer needs and provide accurate information.
• Guide customers through the next steps in the sales process.
• Update customer records.
• Follow up on leads.
• Meet sales targets.
• Coordinate with the sales and customer support teams.
• Maintain professional communication.
• Adhere to compliance guidelines.
• Contribute to overall business growth.

Requirements & Tech Stack

• Proficiency in using telecalling systems.
• Proficiency in basic computer applications (CRM tools, spreadsheets, email).

Qualifications

• Strong Communication skills, including clear telephone etiquette and the ability to explain financial products effectively.
• Customer Service and Customer Support skills.
• Lead Generation and Sales skills.
• Basic understanding of financial products or willingness to learn quickly, with attention to accuracy and compliance.
• Ability to work on-site in Udaipur.
• Ability to manage time efficiently.
• Ability to perform in a target-driven environment.
• Previous experience in telesales, telecalling, or financial services is an advantage but not mandatory.
• Minimum education: High school diploma or equivalent; higher education in business or finance is a plus.