Content Specialist

About the Role

The Content Specialist will support Mutuals’ storytelling and brand presence across digital and social channels in a contract capacity. This is a hybrid role based in San Francisco, CA, involving in-person collaboration and remote work.

Key Responsibilities

• Plan and produce web and social content.
• Draft and edit copy for campaigns and events.
• Maintain content calendars.
• Ensure consistency with the brand voice.
• Collaborate with product, marketing, and partnerships teams to translate platform updates, user stories, and event initiatives into compelling content.
• Track performance metrics.
• Suggest content experiments.
• Refine messaging to improve engagement and conversion.

Requirements & Tech Stack

• Web Content Writing
• Writing (experience producing clear, engaging copy for websites, landing pages, and social media)
• Content Strategy
• Content Management (planning, organizing, and maintaining content across platforms)
• Familiarity with social platforms, particularly Instagram and other community-focused channels.

Qualifications

• Strong written communication skills, including the ability to adapt tone and style for different audiences and channels.
• Ability to collaborate effectively with cross-functional teams and incorporate feedback into content revisions.
• Interest in real-world social experiences.
• Strong organizational skills, attention to detail, and capacity to manage multiple projects and deadlines in a fast-moving environment.
• Previous experience in startups, consumer apps, social platforms, or event-focused brands is beneficial.
• Bachelor’s degree in Communications, Marketing, Journalism, or a related field, or equivalent practical experience.