Customer Service Rep
Lincare
Boise, IDFresher1h agovia LinkedIn
Lincare
Key Responsibilities
- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system.
- Assesses customer need for additional products/services.
- Assesses customer compliance with physician orders.
- Answers questions and provides customer education regarding products/services.
- Documents calls in a computerized record keeping system.
- Enters customer orders in a computerized system.
- Verifies and updates demographic information such as address and telephone number in computerized records.