Medical Assistant Float

Job Summary

Supports the licensed healthcare team in performing office examinations and procedures by organizing and managing clinic patient flow, gathering and documenting patient screening data, assisting with patient and family education, and communication with the patient's healthcare team.

Key Responsibilities

• Directs and supports patient flow as well as unit operations by maintaining supplies, equipment, and unit environmental standards.
• Facilitates identification of resources to meet patient healthcare needs.
• Performs/assists with procedures according to organizational/departmental standards.
• Collects and documents patient screening data for the healthcare team.
• Assists with patient and family education.
• Additional duties may be assigned.

Technical Capabilities

• Planning & Organizing: Demonstrates ability to anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work. Appropriately matches equipment and capital resources to task demands. Prepares and presents clear and accurate status reports.
• Environment of Care: Demonstrates fundamental proficiency with setup and maintenance of patient exam rooms, supplies, and equipment.
• Clinical Competencies: Demonstrates fundamental proficiency to assist and perform clinical care including vital signs, phlebotomy, specimen collection, medication administration, and point-of-care testing as directed by unit standards.
• Clinical Patient Documentation: Has limited experience or training working with clinical applications for patient documentation.

Core Accountabilities

• Organizational Impact: Performs routine tasks that may impact team performance with occasional guidance.
• Problem Solving/Complexity of Work: Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes, and procedures that apply to your own job.
• Team Interaction: Provides guidance to entry-level co-workers.

Core Capabilities

• Supporting Colleagues:
• Develops Self and Others: Continuously improves own skills by identifying development opportunities.
• Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles, and develops relationships across areas.
• Communicates Effectively: Openly shares information and communicates in a clear and courteous manner.
• Delivering Excellent Services:
• Serves Others with Compassion: Invests time to understand the problems and needs of others and how to provide excellent service.
• Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
• Offers Meaningful Advice and Support: Listens carefully to understand issues and provides accurate information and support.
• Ensuring High Quality:
• Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.
• Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions.
• Managing Resources Effectively:
• Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
• Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.
• Makes Data Driven Decisions: Uses accurate information and good decision-making to consistently achieve results.
• Fostering Innovation:
• Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
• Applies Technology: Absorbs new technology quickly; understands when to utilize appropriate tools and procedures.
• Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions.

Requirements & Tech Stack

• MA Certification: Hold certification from one of the following organizations recognized by Vanderbilt Health:
• AMT (American Medical Technologists)
• AAMA (American Association of Medical Assistants)
• NCCT (National Center for Competency Testing)
• NHA (National Health Career Association)
• NAHP (National Association for Health Professionals)
• Candidates can sit for the exam if they have 12 months of patient care experience.
• Consideration may be given to candidates who can obtain certification within 120 days, in accordance with state guidelines.

Qualifications

• Education: Graduate of an approved discipline-specific program.
• Work Experience: Less than 1 year of relevant work experience.