Bilingual Customer Service Representative
TTEC
About the Role
TTEC is hiring a Bilingual Customer Service Representative – Spanish-English in McAllen, TX.
Key Responsibilities
- Answer incoming communications from customers.
- Conduct research to provide answers for customers to resolve their issues.
Requirements & Tech Stack
- Bilingual in English and Spanish.
- Computer experience.
- Recognize, apply and explain your product or service knowledge.
Qualifications
- 6 months or more of customer services experience.
- High school diploma or equivalent.
This role reports to a Team Lead.
Base wage starting at $18 per hour plus performance bonus opportunities.
Benefits package may include PTO, tuition reimbursement, health and wellness incentives.