Inside Sales Representative

About the Role

We are looking for a motivated, personable Inside Sales Representative to help drive new business opportunities and build strong relationships with prospective clients. This role is ideal for someone who enjoys talking with people, following up consistently, identifying customer needs, and turning initial conversations into qualified opportunities. The right person is organized, proactive, comfortable working toward goals, and able to manage a high volume of conversations while delivering a positive customer experience.

Key Responsibilities

• Respond to incoming inquiries and conduct outbound outreach to prospective clients.
• Connect with potential customers to understand their needs, answer initial questions, and determine fit.
• Follow up with leads through phone calls, email, text, and other communication channels.
• Qualify prospects based on established criteria and identify promising business opportunities.
• Schedule appointments and coordinate next steps for qualified prospects.
• Maintain accurate records of conversations, follow-up activities, and lead status in the CRM.
• Consistently work toward individual and team goals related to outreach, lead conversion, and appointment setting.
• Collaborate with internal team members to ensure a smooth handoff and positive customer experience.
• Identify opportunities to improve outreach strategies, follow-up processes, and overall sales performance.

Requirements & Tech Stack

• Previous experience in inside sales, lead generation, customer service, appointment setting, or a similar client-facing role.
• Strong verbal and written communication skills.
• Comfortable making outbound calls and initiating conversations with prospective customers.
• Excellent follow-up habits and the ability to manage multiple leads simultaneously.
• Strong organizational skills and attention to detail.
• Goal-oriented mindset with a willingness to learn, receive feedback, and improve performance.
• Ability to build rapport quickly and communicate professionally with a variety of people.
• Comfortable using CRM systems, email, and other sales tools.
• Self-motivated, dependable, and able to work in a fast-paced environment.

Qualifications

• Familiarity with Salesforce or other CRM platforms.
• Knowledge of real estate, property transactions, or off-market acquisitions.
• Bachelor’s degree in Business or a related field.
• Real estate license or interest in obtaining one.