Program Coordinator, USU Operations

About the Role

HJF is seeking a Program Coordinator to support the Uniformed Services University of the Health Sciences (USU) Operations Team. This position is a key resource supporting operational management and data-driven decision-making.

Key Responsibilities

• Collect, analyze, and synthesize data from operational, financial, personnel, and project management reports to provide insights and recommendations for executive leadership.
• Develop, maintain, and automate recurring reports, dashboards, scorecards, and visualizations to communicate key performance indicators (KPIs), trends, risks, and opportunities.
• Transform complex datasets into concise presentations, executive summaries, charts, and visual storytelling materials for senior-level audiences.
• Coordinate Centers/Departments' annual progress reviews, including communication with internal/external customers, scheduling meetings, and note-taking.
• Communicate with internal staff and external customers.
• Provide administrative support for hiring, travel, purchasing, and progress tracking.
• Perform administrative duties including coordinating meetings, maintaining calendars, developing and tracking surveys, and creating Standard Operating Procedures (SOPs) or guidelines.
• Include budgetary responsibility, including planning/forecasting for Departments and Centers.
• May perform other duties and responsibilities as assigned or directed.

Requirements & Tech Stack

• Microsoft Office tools (Excel, PowerPoint).
• Microsoft Excel proficiency, including Pivot Tables/Charts, VLOOKUP/XLOOKUP, Power Query, data analysis, forecasting, and reporting functions.
• Microsoft PowerPoint proficiency for creating executive-level presentations and data visualizations.
• Experience developing dashboards, charts, scorecards, and management reports using Microsoft Office tools and other reporting platforms including Copilot.
• Experience extracting, analyzing, and presenting large volumes of data from multiple sources.
• Ability to plan, schedule, and coordinate activities to meet deadlines.
• Ability to coordinate multiple complex systems and programs simultaneously.
• Knowledge of project management principles.
• Knowledge of organizational objectives, the federal budget process, and office automation is preferred.
• Ability to work independently, use sound judgment, and solve problems.
• Ability to obtain a T1/Public Trust background check.
• Ability to stand or sit at a computer for prolonged periods.

Qualifications

• Bachelor's Degree required.
• Minimum of 0 - 2 years of experience required.
• Ability to communicate clearly and work well with others.
• Demonstrated ability to identify and resolve problems and deliver results as a team.