Communications Associate

About the Role

Launch is expanding its presence in Cincinnati, Ohio, and is seeking energetic, motivated, and personable individuals to join their team as Communications Associates. This is an opportunity for individuals interested in communications, marketing, customer relations, and professional development. The team works directly with customers through face-to-face marketing campaigns, retail promotions, and community engagement initiatives for nationally recognized brands.

Key Responsibilities

• Represent clients through engaging, face-to-face communication and promotional campaigns.
• Build relationships with prospective customers while delivering exceptional customer experiences.
• Communicate product information, service benefits, and promotional opportunities.
• Support customer acquisition and brand awareness initiatives throughout Cincinnati.
• Participate in retail marketing events, community outreach, and promotional activities.
• Collaborate with team members to achieve campaign objectives and performance goals.
• Attend ongoing training sessions focused on communication, leadership, and professional development.

Requirements & Tech Stack

• Strong verbal communication and interpersonal skills.
• Positive attitude, professionalism, and enthusiasm.
• Ability to connect with people from diverse backgrounds.
• Self-motivated individuals who thrive in a collaborative environment.
• Strong organizational skills and willingness to learn.
• Interest in marketing, communications, sales, or business development.
• Previous customer service, retail, hospitality, or sales experience is a plus, but not required.

Qualifications

Comprehensive hands-on training and ongoing mentorship will be provided.

Opportunities for professional advancement and leadership development.

Exposure to national marketing campaigns and established brands.

Supportive, team-oriented work environment.

Transferable experience in communications, customer engagement, and business operations.

Performance-based recognition and opportunities for additional responsibility.

Position Details

• Schedule: Full-Time
• Work Environment: In-Person, Retail Events & Customer Engagement
• Experience Level: Entry-Level
• Training: Provided