Technical Specialist
Birlasoft
Greater Bengaluru Area1h agovia LinkedIn
About the Role
As a Technical Specialist within Testing Services, you will focus on automation testing for ServiceNow.
Key Responsibilities
- Develop, maintain, and execute automated test scripts using ServiceNow Automated Test Framework (ATF) (mandatory).
- Validate ServiceNow modules, workflows, catalog items, integrations, and custom applications across releases.
- Support major, minor, patch, and platform upgrade testing activities.
- Create and maintain regression test suites to ensure release quality and platform stability.
- Log, track, and validate defects through resolution while working closely with developers and stakeholders.
- Analyze test results, identify quality risks, and provide release readiness recommendations.
- Collaborate with Product Owners, Developers, Business Analysts, and Platform Teams throughout the SDLC.
- Contribute to test strategy, test planning, and quality governance processes.
- Drive test automation and continuous improvement initiatives to increase coverage and efficiency.
- Utilize version control and test management tools to maintain testing assets and documentation.
Requirements & Tech Stack
- ServiceNow Testing
- ServiceNow ATF (Must Have)
- Functional & Regression Testing
- Defect Management
- Test Planning & Execution
- Agile/Scrum
- Experience with Playwright and/or Selenium automation frameworks is highly desirable and considered a strong plus.
- Knowledge of Agile methodologies, CI/CD practices, API testing, and enterprise ServiceNow implementations is preferred.
Qualifications
- ServiceNow Upgrade Testing & Release Validation
- Playwright
- Selenium
- API Testing
- GitHub Enterprise