Operations Analyst

About the Role

An Operations Analyst - Enhanced Due Diligence/Exits at Barclays plays a pivotal role in safeguarding the business and its customers from financial crime risks. The role is based in Chennai.

Key Responsibilities

• Support day-to-day Enhanced Due Diligence (EDD)/Exits initiatives, including processing, reviewing, reporting, trading, and issue resolution.
• Execute EDD reviews on high-risk customers to maintain compliance with regulatory requirements and policies.
• Execute exit reviews on customers who are closing their accounts to mitigate risk, aligned with compliance and internal policy.
• Collaborate with teams across the bank to align and integrate EDD and exit processes.
• Identify areas for improvement and provide recommendations for change in EDD and exit processes.
• Develop and implement issue resolutions for inefficient controls.
• Develop reports and presentations on EDD and exit performance, communicating findings to internal senior stakeholders.
• Participate in projects and initiatives to improve EDD and exit efficiency and effectiveness.
• Perform prescribed activities in a timely manner and to a high standard, consistently driving continuous improvement.
• Take responsibility for the end results of operational processing and activities.
• Escalate breaches of policies/procedures appropriately.
• Take responsibility for embedding new policies/procedures adopted due to risk mitigation.
• Advise and influence decision-making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to owned or contributed work.
• Deliver work and areas of responsibility in line with relevant rules, regulations, and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with the function, alongside knowledge of the organization's products, services, and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organization's sub-function.
• Make evaluative judgments based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.

Key Responsibilities - Due Diligence Focus

• Conduct thorough due diligence to identify PEPs, their family members, and close associates as part of client onboarding or periodic reviews.
• Assess and monitor high-risk individuals or entities across all business lines, ensuring comprehensive records are maintained.
• Utilize external databases, watchlists, and other sources to identify PEPs and high-risk clients.
• Perform EDD on PEPs and high-risk clients, including gathering, analysing, and verifying information about the client’s background, sources of wealth, business activities, and other risk factors.
• Analyse and assess potential money laundering, terrorist financing, and other financial crime risks associated with PEPs and high-risk clients.
• Prepare risk assessments and provide recommendations on how to mitigate or manage risks within the organization’s risk tolerance.

Requirements & Tech Stack

External databases

Watchlists

Qualifications

• Requires in-depth technical knowledge and experience in their assigned area of expertise.
• Thorough understanding of the underlying principles and concepts within the area of expertise.
• For an individual contributor: Develop technical expertise in work area, acting as an advisor where appropriate.
• Partner with other functions and business areas.
• Guide and persuade team members and communicate complex/sensitive information.
• Act as a contact point for stakeholders outside the immediate function, while building a network of contacts outside the team and external to the organization.

Desirable Skills

• Experience supporting financial crime prevention activities, including identifying and assessing potential financial crime risks.
• Practical experience conducting Enhanced Due Diligence reviews, analysing customer information, and documenting risk-related findings.
• Experience reviewing transactions and identifying unusual or potentially suspicious activity that may require further investigation.
• Strong written and verbal communication skills, with the ability to clearly document findings and communicate effectively with relevant stakeholders.

Essential Skills (May be assessed)

• Risk and controls
• Change and transformation
• Business acumen
• Strategic thinking
• Digital and technology
• Job-specific technical skills

Barclays Values & Mindset

Colleagues will be expected to demonstrate the Barclays Values: Respect, Integrity, Service, Excellence, and Stewardship.

Colleagues will also be expected to demonstrate the Barclays Mindset: Empower, Challenge, and Drive.