Flight Operations Supervisor

About the Role

The Flight Operations Supervisor is a full-time, on-site role based in New Delhi. This position is responsible for overseeing day-to-day flight operations and ensuring safe, efficient, and compliant services.

Key Responsibilities

• Supervising flight dispatch activities.
• Coordinating landing and overflight permits.
• Arranging ground handling.
• Communicating with airports, service providers, and flight crews.
• Monitoring flight schedules.
• Managing operational documentation.
• Handling last-minute changes, disruptions, and special requirements for VIP and corporate clients.
• Coordinating catering, fuel, transport, accommodation, and regulatory clearances with internal teams and external partners.
• Maintaining accurate records and operational reports.
• Supporting continuous improvement in processes.
• Upholding service standards.
• Providing reliable operational guidance to junior team members.

Requirements & Tech Stack

• Proficiency with standard office software and flight operations tools or systems is desirable.

Qualifications

• Strong Operations and Operations Management skills, with experience in coordinating flight-related services or similar complex logistics.
• Effective Supervisory Skills to lead teams, allocate tasks, and ensure adherence to operational procedures and safety standards.
• Solid Analytical Skills to assess flight requirements, interpret operational data, and make timely decisions under pressure.
• Clear and professional Communication skills for interacting with clients, crew, airport authorities, and internal stakeholders.
• Relevant experience in aviation operations, dispatch, or ground handling coordination is highly beneficial.
• Knowledge of regulatory requirements, permits, and airport processes in India and neighboring countries is an advantage.
• Ability to work flexible hours, including weekends or holidays, as required by flight schedules.
• Diploma or degree in aviation, logistics, business, or a related field preferred; equivalent practical experience will also be considered.