Route Trainee

About the Role

UniFirst is seeking a Route Trainee (RT) to join our team in Marysville, WA. This role provides hands-on training through blended learning programs, preparing you to transition into a full-time Route Service Representative (RSR) role. You will support daily operations, assist with deliveries and service, and learn multiple customer accounts. This is a dynamic opportunity ideal for someone eager to grow, customer-focused, and ready to build a strong foundation in a field-based service role.

Key Responsibilities

• Participate in UniFirst’s Service Certificate Program to prepare for an RSR role.
• Support daily operations by loading and unloading route trucks.
• Transport clean garments and products to customers and return soiled items, providing dependable and timely service.
• Provide route coverage during RSR absences, upholding service standards.
• Operate a company walk-in truck along designated routes, prioritizing safety and reinforcing customer relationships.
• Engage in a physically active role across indoor and outdoor environments.
• Contribute to the success of the Service Department by delivering outstanding service and building customer relationships.
• Maintain a predictable Monday–Friday daytime schedule with no nights or weekends.

Requirements & Tech Stack

• Must be at least 21 years old.
• Possess a valid driver’s license and a clean driving record.
• Have reliable transportation.
• Meet all Department of Transportation (DOT) requirements, including a physical exam.
• High school diploma, GED, or military service required.
• Strong customer service skills.
• Ability to work independently while maintaining a team-oriented mindset.
• Comfortable using and learning new technologies.
• Capable of lifting, carrying, and pushing up to 50 lbs.
• Ability to remain on your feet for extended periods.
• Prior experience in customer service, route sales, or delivery roles is a plus.

Qualifications

• Customer-Centric Mindset: Ability to deliver exceptional service, build trust and loyalty.
• Time Management & Route Efficiency: Skill in managing time effectively to stay on schedule and complete tasks with precision.
• Dependability, Collaboration & Communication: Professionalism, integrity, and ability to work closely with teammates.

New Hire Incentive Bonus

• $1,500 incentive bonus for eligible new hires.
• To receive the full incentive bonus, new hires must reach 180 days of employment.
• New hires must abide by UniFirst’s 90-Day Probationary Period, including meeting attendance and performance policies.
• Must not have been previously employed by UniFirst.

Benefits & Perks

• Competitive compensation.
• 401(k) with company match.
• Profit sharing.
• Health and life insurance.
• Paid time off.
• Employee discounts.
• Tuition reimbursement.
• Formal training through the SCP program.
• Continuous training and growth opportunities.
• Supportive and inclusive workplace.
• Monday–Friday daytime schedule, no nights or weekends.