Digital Retail Media Specialist
Skai
Chicago, ILFresher28m agovia LinkedIn
About the Role
The Expert Services Specialist is the hands-on engine of our retail media delivery. You will manage the day-to-day execution of campaigns for Skai's enterprise clients on the Skai Retail Media management platform, learn from experienced Managers and Directors, and grow quickly into a trusted practitioner who asks why the numbers moved, not only what moved. Working with an Expert Services Manager and the Retail Media Expert Services Director, you will help deliver strong results for our clients.
Key Responsibilities
- Execute day-to-day campaign management on assigned accounts, including builds, budget pacing, and bid and structure updates.
- Monitor performance, spot anomalies and opportunities, and raise them with your Manager with a first view on the cause.
- Prepare accurate, clear performance reports, contribute analysis to client reviews, and support clients with platform questions.
- Use generative AI tools and automation to work faster and better, and contribute to team playbooks and process as you learn how each retail media network behaves.
Requirements & Tech Stack
- Hands-on exposure to paid ecommerce or search media, in a role, internship, agency or your own business, and you can describe what you did.
- Data skills. Comfortable with Excel or similar tools and curious about what the data says.
- Clear communication, in writing and verbally.
- Attention to detail and reliability.
- Willingness to learn, and interest in using generative AI tools such as Claude to work smarter.
Strongly Preferred
- Amazon Sponsored Products, Sponsored Brands or Sponsored Display experience.
- Other networks, DSP or AMC exposure, such as Walmart, Instacart, Target or Amazon DSP.
- Agency-side or client-facing experience, and experience with Skai or a comparable platform.
Location and Travel
- US-based.
- Occasional travel as needed.
- Hybrid model: three days in office per week.
Salary Range: $80,000-$90,000 (will vary based on experience, skills, abilities, internal equity, and market data)
This position is eligible for additional bonus compensation.