Residential Specialist
Iowa School for the Deaf
Council Bluffs, IA0–23 yrs1h agovia LinkedIn
About the Role
The Residential Specialist is a full-time, on-site role supporting students in the Iowa School for the Deaf's boarding program. This role provides daily supervision and guidance in residential settings, promoting a safe, respectful, and inclusive environment.
Key Responsibilities
- Assist students with routines.
- Oversee activities.
- Reinforce life skills.
- Support communication needs in coordination with educational and support staff.
- Monitor student well-being.
- Address concerns promptly.
- Maintain accurate documentation of incidents and progress.
- Collaborate with families and colleagues.
- Follow school policies.
- Participate in training to support best practices in working with deaf and hard-of-hearing students.
Requirements & Tech Stack
- Experience or familiarity with residential environments, including Residential Real Estate or housing-related operations.
- Ability to support residents in a structured setting.
- Strong Communication skills, including clear written and verbal communication.
- Ability to adapt communication methods to meet diverse needs.
- Background in Customer Service and Customer Satisfaction, with a focus on responsiveness, empathy, and building positive relationships.
- Exposure to Sales or persuasive communication.
- Commitment to working with deaf and hard-of-hearing students.
- Willingness to learn or use sign language or other visual communication methods.
- Ability to maintain safety.
- Ability to enforce guidelines consistently.
- Ability to respond calmly to emergencies or behavioral challenges.
- Strong organizational skills.
- Reliability in shift-based work.
- Ability to collaborate within a multidisciplinary team.
Qualifications
- High school diploma or equivalent required.
- Postsecondary education in education, social services, or related fields is preferred.