Sales Associate, Plumbing
Lowe's Companies, Inc.
Bismarck, ND0–2 yrs1h agovia LinkedIn
About the Role
As a Sales Associate in the Plumbing department at Lowe's, you will combine customer service skills with a genuine care for people to help customers solve their home improvement challenges.
Key Responsibilities
- Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help deliver the best customer service.
- Prepare merchandise in your department based on customer needs (e.g., cut and thread pipe).
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Requirements & Tech Stack
- 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
- 6 Months Experience using common retail technology, such as smart phones and tablets.
- Ability to perform reading, writing, and basic arithmetic (addition and subtraction).
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
Qualifications
- 6 months of Retail and/or customer service experience.
- Bi-lingual skills are a plus.
- Certification in trade related to department (e.g., plumbing) is a plus.