Teller I

About the Role

A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service.

Key Responsibilities

• Provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone.
• Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments, and issuing official items.
• Identify a customer’s need for additional services, transferring them to the appropriate staff.
• Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers.
• Works with branch leadership on relationship-based selling skills.
• Contributes to building a positive team environment.
• Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness.
• Responsible for compliance and understanding of the Bank’s policies, procedures, and legal guidelines, both new and existing.
• Additional responsibilities, as needed by office, will be assigned by manager.

Qualifications

• An individual eager to learn the sales process.
• Exceptional interpersonal and communication (written and oral) skills.
• Ability to perform simple math such as addition, subtraction, multiplication, and division.
• Able to lift up to 20lbs.
• High School Diploma or equivalent.