Cashier

About the Role

The Cashier provides customer service and cash handling in a retail store environment at Cardenas Markets LLC. The role is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.

Key Responsibilities

• Provide excellent customer service and cash handling.
• Act as a role model for company core values.
• Meet Bottom of the Basket goals.
• Participate in training for Cashier training, WIC, Checks, Liquor, and Tobacco.
• Follow procedures for voids, refunds, transaction cancellation, and saved recall transactions.
• Be responsible for personal Cashier Productivity.
• Follow WIC Compliance procedures.
• Maintain presentation of Front End, including cleaning, organization, and personal appearance.
• Perform other store duties as needed.

Customer Service

• Demonstrate personal Customer Service excellence.
• Engage with customers.
• Improve speed and efficiency of service.

Requirements & Tech Stack

• Customer Service experience.
• Retail experience is desirable.

Physical Demands

• WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
• STANDING: Continuously, throughout shift.
• LIFTING: Ability to lift up to 20 lbs. and occasionally lift up to 30 lbs.

Qualifications

• Proven track record of providing excellent results, shows persistence and perseverance.
• Dedicated to meeting expectations of internal and external customers.
• Demonstrates care and compassion for people; shows empathy and concern.
• Able to build and maintain positive team relationships; relates well to diverse people; is approachable.
• Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions, and food safety.

Pay Scale: $17.15 to $19.59 per hour.