Critical Facility Engineer
Meta
About the Role
Meta is seeking a data center Critical Facility Engineer to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Critical Facility Engineer will be a part of the Facility Operations team responsible for operating and maintaining critical systems in our data centers.
Key Responsibilities
- Perform hands-on operations and maintenance, including all physical and administrative operations tasks, service, and maintenance in accordance with site processes and procedures to ensure the highest levels of uptime, efficiency, and safety without disruption to the business.
- Complete work order requests accurately and on time in an enterprise asset management (EAM) system (Hexagon).
- Achieve and maintain a high level of technical knowledge regarding data center infrastructure and operations. Successfully complete personnel qualification standards (PQS) training.
- Provide technical expertise and assistance as required.
- Respond quickly, using Meta procedures or emergency operating procedures, to data center facility emergencies.
- Regularly inspect equipment, buildings, safety routes, and grounds to check or identify any abnormal or unsafe conditions or faults.
- Troubleshoot, evaluate, and recommend system upgrades.
- Order parts and supplies for maintenance and repairs.
- Work with vendors and contractors to ensure work is in accordance with agreed Meta processes, procedures, and standards.
- Escalate issues to facility management appropriately and timely.
- Assist in scheduling and supervising vendors/subcontractors during equipment/systems maintenance and service.
- Provide recommendations for improvements to the operations and maintenance program on an ongoing basis.
- Required to work on a shift schedule, which may include nights and holidays.
- Utilize computerized tooling in a control room environment to operate remote equipment, monitor system alerts, centralize communications, diagnose faults, and prioritize dispatching of resources.
Requirements & Tech Stack
- Minimum 6+ years of experience in electrical, HVAC, mechanical, controls, or other technical maintenance field.
- An Associate's degree in engineering plus 4+ years of experience OR a Bachelor's degree in a related field plus 2+ years of experience in electrical, HVAC, mechanical, or controls will be considered in lieu of 6+ years of experience.
- Experience in a broad range of industries such as electrical generation, electrical distribution, cooling technologies, building control, and fire protection systems.
- Use hands and fingers.
- Reach/push/pull with arms/hands/shoulders.
- Stoop, kneel, crouch, and crawl.
- Lift and/or otherwise move 45 pounds or more.
- Sit or stand at a workstation for extended periods.
Preferred Qualifications
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews).
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements).
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies.