Jr. Systems Administrator
Alexander Technology Group
Danvers, MA0–2 yrs1h agovia LinkedIn
About the Role
Alexander Technology Group is seeking a Junior Systems Administrator to support Windows Server administration, VMware environments, and day-to-day IT support. This role offers a mix of server work, troubleshooting, and helpdesk support, along with opportunities to use AI tools to automate routine IT tasks.
Key Responsibilities
- Create and configure virtual machines in a VMware environment.
- Assist with Windows Server setup, configuration, maintenance, and troubleshooting.
- Support server updates, patching, and routine system checks.
- Troubleshoot issues involving Windows systems, virtual machines, and user access.
- Help manage overflow helpdesk tickets and resolve hardware, software, and connectivity issues.
- Use AI tools such as Claude or ChatGPT to help develop scripts, streamline workflows, and automate repetitive IT tasks.
- Review and test AI-assisted scripts and workflows before using them in the environment.
- Document configurations, troubleshooting steps, and support procedures.
Qualifications
- Foundational experience in IT support with exposure to systems administration.
- Hands-on experience creating or supporting virtual machines in VMware.
- Familiarity with Windows Server administration and troubleshooting.
- Experience supporting Windows desktops and resolving helpdesk tickets.
- Some practical experience using AI tools to automate an IT task or improve a technical workflow. Claude experience is preferred; ChatGPT experience is also acceptable.
- Basic scripting knowledge, such as PowerShell, is a plus.
- Strong troubleshooting, communication, and organizational skills.
- Ability to balance project work with incoming support requests.