Certified Medical Assistant, Women's Health

About the Role

Certified Medical Assistant (CMA) – RWJBarnabas Health. At RWJBarnabas Health, Certified Medical Assistants become part of a purpose-driven environment where teamwork, compassion, and exceptional patient care create meaningful experiences every day. This CMA role offers opportunities for growth, supportive collaboration, and a culture committed to quality, safety, and continuous improvement. As a Certified Medical Assistant, you will play an essential role in supporting providers, enhancing patient care, and creating a welcoming experience for individuals and families across our organization.

Key Responsibilities

• Schedule testing in or out of office
• Takes patients brief history and vital signs
• Call in patients' prescriptions to pharmacies
• Prepares patients for examination and treatment
• Assists with both front office and back office duties
• Answers phones and schedules patient appointments
• Assists physicians with patient treatment and minor surgeries
• Call patients or other physicians with results of exams and tests
• Prepares exam and treatment rooms with necessary instruments
• Maintain drug cabinet, patient files, records and other information
• Maintain inventory of medical and pharmaceutical supplies, order and stock as needed
• Telephone patient follows-up on their condition after an office visit as per the physician's instructions
• Greets patients, updates demographics, verifies insurance, and collects payments as necessary
• Communicate with insurance carriers to obtain authorizations for procedures and pharmaceuticals
• Performs routine medical testing, i,e, blood testing, EKGs, urinalysis, rapid strep tests and drug screening, injections and vaccinations
• Handles patient's requests for medical information, copies of medical records, refills, test results, etc, as instructed by the physician with signature. Obtains patient release forms in accordance with patient confidentiality and medical record release policies

Requirements & Tech Stack

• Clear, compassionate communication
• Balancing clinical and administrative responsibilities in a fast-paced healthcare environment
• Attention to detail and organization
• Providing exceptional customer service and creating a positive patient experience
• Adaptability to manage changing priorities while maintaining professionalism
• Continuous learning and professional growth
• Collaborative teamwork

Qualifications

• Current Certified Medical Assistant (CMA) credential (AAMA, AECA, AMCA, AMT, NAHP, NCCT, NCMA, or NHA)
• Current American Heart Association BLS certification
• Minimum of 6 months CMA experience
• Knowledge of electronic medical record (EMR) systems, Epic, is preferred
• Bilingual English-Spanish is preferred
• Knowledge of billing and coding is a plus