Operation executive-Hindi speaking

Operation Executive - Hindi Speaking

Role Description

This is a full-time, on-site Operation Executive role based in Bengaluru. The role requires Hindi-speaking communication skills.

The Operation Executive will oversee daily store and back-office operations, including:

• Order processing
• Inventory tracking
• Coordination with suppliers and delivery partners

The role involves:

• Handling customer inquiries in Hindi and English
• Resolving operational issues
• Ensuring timely dispatch of organic products and baked items
• Monitoring product quality
• Supporting basic documentation related to FSSAI and other compliance needs
• Assisting with record-keeping and reporting to management
• Collaborating with the sales and kitchen teams to streamline workflows and maintain high service standards.

Key Responsibilities

• Manage day-to-day operations, including order processing, inventory management, and coordination with internal teams.
• Communicate effectively in Hindi and English with customers, suppliers, and colleagues.
• Resolve operational issues and ensure timely dispatch of products.
• Monitor product quality.
• Support basic documentation for compliance.
• Maintain records and provide reports to management.
• Streamline workflows and maintain high service standards.

Requirements & Tech Stack

• Basic computer literacy for handling spreadsheets, order management tools, and operational documentation.

Qualifications

• Strong communication skills in Hindi and English.
• Attention to detail, reliability, and organizational skills.
• Ability to work on-site in Bengaluru.
• Ability to collaborate effectively in a fast-paced, customer-focused setting.
• Prior experience in retail, food services, or operations is preferred, especially in an organic or FMCG environment.
• Educational background in business, commerce, or a related field is an advantage but not mandatory for strong performers.