Customer Service Trainee
RoShay Services
Racine, WIFresher1h agovia LinkedIn
About the Role
Develop expertise in customer service operations and strategy by working closely with senior managers. Learn how to handle customer inquiries, support service delivery, and maintain high standards of satisfaction. Build strong client relationships while helping drive continuous improvement in service processes.
Key Responsibilities
- Assist with managing day-to-day customer service activities
- Handle and resolve customer inquiries and concerns
- Support staff coaching and team performance
- Contribute to customer service strategy and process improvement
- Promote a positive customer experience and strong client relationships
Qualifications & Skills
- Strong customer focus and professional communication
- Ability to learn operational processes and apply feedback
- Comfort collaborating with managers and team members
- Problem-solving mindset and attention to detail
- Leadership potential and willingness to support coaching