Room Attendant (Housekeeping)

About the Role

The Room Attendant (Housekeeper) is responsible for creating a clean and orderly environment for guests.

Key Responsibilities

• General cleaning and maintenance duties.
• Vacuuming, dusting, item washing, trash collecting and proper sorting.
• Cleans guest rooms and guest areas, including:
• Making beds.
• Dusting and vacuuming.
• Cleaning bathrooms.
• Replacing supplies.
• Cleaning windows, mirrors, and patios.
• Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
• Maintains a stocked, organized, and clean cart with sufficient supplies.
• Reports maintenance issues through appropriate channels for resolution.
• Documents and secures lost and found items.
• Communicates with guests in a professional and friendly manner.
• Keeps supplies ready by restocking housekeeping cart at the end of the shift.
• Assists House Attendant, including delivering guest requests and picking up used guest items.
• Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
• Reports hazardous conditions in the work area or equipment to a supervisor.

Requirements & Tech Stack

• Willingness to work a flexible schedule including nights, weekends, and/or Holidays as needed.
• Successful completion of a criminal background check and drug screen.

Qualifications

• Prior experience in housekeeping including; sanitation, laundry operations, and/or guest services (desired).
• Excellent customer service and oral communication skills (desired).
• Previous housekeeping or general cleaning experience (desired).

Physical Requirements

• Able to lift up to 30 lbs.
• Able to push/pull up to 100 lbs.
• Able to bend, stretch, and twist.
• Able to stand for long periods of time.
• Able to work with chemicals according to directions.