Patient Service Representative
Heartland Dental
Raleigh, NCFresher57m agovia LinkedIn
About the Role
University Dental Associates (UDA) is seeking a Patient Services Representative (PSR) to join their dynamic team. The PSR is a key member of the practice, responsible for facilitating excellent patient care and serving as the first and last impression for patients.
Key Responsibilities
- Scheduling and confirming patient appointments
- Verifying insurance coverage
- Collecting payment for services
- Assisting in the completion of patient paperwork
- Presenting patient treatment plans
- Checking patients in and out of the office
- Conducting financial consultations based on treatment needs
Requirements & Tech Stack
- Proficiency with computer software, especially Office 365
- Ability to manage multiple tasks as assigned throughout the day
- Strong organizational habits
- Exceptional customer/patient service skills
Qualifications
- A minimum of six months in a similar job experience
- Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
- Ability to lift up to 15 pounds at times