Sales Associate

About the Role

Sales Associates at Break Time convenience stores assist customers, process sales transactions, and perform operational and food preparation duties. They ensure the store remains clean and well-stocked while adhering to company policies for efficient operation during their shift.

Key Responsibilities

• Customer Interaction:
• Consistently and courteously greet and thank each customer.
• Provide fast and friendly customer service.
• Conduct accurate and efficient transactions.
• Handle customer concerns quickly and courteously.
• Merchandising and Sales:
• Perform all merchandising activities, including proper pricing.
• Implement promotions and sales.
• Suggestively sell to customers.
• Perform proper vendor check-in.
• Keep all merchandise stocked, clean, fronted, and faced (including the cooler).
• Maintain store cleanliness.
• Communication:
• Maintain timely and professional communication with customers, vendors, other employees, and management regarding store operations.
• Teamwork:
• Work as a team to efficiently and effectively serve customers.
• Adhere to all local, state, and federal regulations concerning job responsibilities and store operations.
• Technology Utilization:
• Utilize store technology, including point of sale systems, desktop and laptop computers, and hand-held devices.
• Perform mathematical calculations for making change, completing shift reports, and counting product.
• Management Collaboration:
• Help train new employees on company policies and procedures.
• Perform loss control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales.
• Remain alert and report concerns properly.
• Food Preparation:
• Follow guidelines, recipes, and job aides for proper preparation and execution of all food service programs.
• Consistently inspect products for correct time and temperatures, cleanliness, rotation, portioning, and pricing.
• Utilize ovens, roller grill, fryer, and other kitchen tools for food preparation and presentation.
• Environment Maintenance:
• Properly sanitize and maintain equipment, dishes, and the food service area.
• Follow standards for quality, service, cleanliness, food safety, and proper product display and storage.
• Clean the store when time allows.

Requirements & Tech Stack

• Age: 18 years of age or older.
• Work Environment: Friendly, customer service-oriented person who enjoys a fast-paced work environment.
• Availability: Flexible availability to work, including weekends and holidays.
• Transportation: Reliable transportation to work.
• Calculations: Ability to perform mathematical calculations to make change, complete shift reports, and account for product numbers during vendor check-in.
• Learning & Technology:
• Ability to learn new concepts and use technical materials.
• Consistently operate a computer and other office productivity machinery.
• Food Safety:
• Ability and willingness to attend adequate food safety training.
• Obtain a Food Handler’s Card or equivalent certifications.
• Physical Demands:
• Physical ability to move and position products in the cooler (temperatures as low as 30 degrees) for up to one hour.
• Physical ability to move and position products in the freezer (temperatures as low as 0 degrees).
• Physical ability to move and position yourself to retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds.
• Ability to remain in a standing position for up to nine hours per shift.
• Ability to visually observe and inspect items and the work environment.
• Ability and willingness to occasionally ascend and descend ladders for inventory or product handling.
• Task Performance: Ability to perform assigned tasks with accuracy and minimal supervision.
• Communication: Ability to speak, read, write, and understand the English language to communicate accurately and effectively.
• Company Requirements: Meet company requirements, including successful pre-employment background check and drug test.
• Work Authorization: Legal authorization to work in the United States.

Preferred Skills

• Education: High school diploma or equivalent.
• Experience: Customer service, retail sales, or food service experience.

About MFA Petroleum Company

MFA Petroleum operates Break Time convenience stores. MFA Oil Company is a farmer-owned cooperative founded in 1929. MFA Petroleum also operates a Big O Tires franchise and MFA Oil supplies fuels, lubricants, and propane to customers across several states. MFA Oil also operates BluSphere Energy (solar panel installation) and APM (wholesale fuel distributor).

Benefits

• Competitive wages.
• Paid time off and paid company holidays.
• Opportunity for eligible employees to share in company success through profit sharing and/or performance incentives.
• Employee assistance program.
• Access to healthcare benefits once eligibility criteria are met.