(USA) Personal Shopper

About the Role

This role focuses on supporting Membership by providing information on benefits, promoting company products and services, processing memberships and credit accounts, and participating in sales and marketing events to meet Membership goals.

Key Responsibilities

• Develops and supports Membership initiatives.
• Maintains the safety of the Facility by adhering to all safety standards, procedures, and guidelines.
• Conducts safety sweeps.
• Follows proper forklift spotting procedures.
• Follows proper procedures for handling and disposing of hazardous materials.
• Follows Company steel standard guidelines.
• Corrects/reports unsafe situations to Management.
• Fulfills Member Fax n Pull and Click n Pull orders.
• Reviews orders.
• Pulls items from shelves.
• Scans items.
• Wraps and palletizes items.
• Ensures accuracy of orders and invoices.
• Secures items until Members arrive.
• Follows up on out-of-stock merchandise.
• Completes work assignments and priorities by:
• Using policies, data, and resources.
• Collaborating with managers, coworkers, customers, and other business partners.
• Identifying priorities, deadlines, and expectations.
• Carrying out tasks.
• Communicating progress and information.
• Determining and recommending ways to address improvement opportunities.
• Adapting to and learning from change, difficulties, and feedback.
• Provides Member service by:
• Acknowledging the Member.
• Identifying their needs.
• Assisting with purchasing decisions.
• Locating merchandise.
• Resolving issues and concerns.
• Promoting the Company's products and services.
• Complies with company policies, procedures, and standards of ethics and integrity.
• Implements related action plans.
• Uses the Open Door Policy.
• Applies these in executing business processes and practices.

Teamwork and Culture

• Respect the Individual: Embraces differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Creates opportunities for all associates to thrive and perform.
• Helps to attract the best talent.
• Respect the Individual: Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Respect the Individual: Strengthens the team by helping, developing, and mentoring others, recognizes others' contributions and accomplishments.
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
• Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serve our Customers and Members: Delivers results while putting the customer first.
• Serve our Customers and Members: Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
• Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
• Strive for Excellence: Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Requirements & Tech Stack

No specific technologies or tools were listed in the provided text.

Qualifications

No minimum qualifications were explicitly stated in the provided text.

Compensation & Benefits

• Hourly wage range: $18.00 to $26.00.
• Actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
• Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
• Performance-based bonus awards.
• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. Amount received depends on job classification and length of employment. Will meet or exceed the requirements of paid sick leave laws, where applicable.
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U: A company-paid education benefit program for full-time and part-time associates. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.