Marketing and operations assistant

About the Role

Momentum360 is seeking a creative, organized, and motivated Marketing & Operations Assistant to join our growing team! This position is ideal for a recent college graduate or early-career professional who enjoys graphic design, photography, social media, and digital marketing while also having a passion for helping others. This is a hybrid creative and administrative role, with approximately 60% of responsibilities focused on marketing and 40% focused on operational and program support.

Key Responsibilities

• Marketing & Creative Content (60%)

• Design engaging email newsletters and marketing campaigns using Mailchimp.

• Create professional flyers, social media graphics, event announcements, and promotional materials using Canva.

• Capture photos and short-form videos during community events and outreach activities, following organizational privacy guidelines.

• Edit photos and videos for social media, newsletters, and marketing campaigns.

• Assist with planning, creating, and scheduling social media content.

• Help develop creative strategies to increase community awareness and engagement.

• Maintain consistent branding across social media, email communications, and printed materials.

• Collaborate with leadership to promote organizational programs, partnerships, and events.

• Operations & Program Support (40%)

• Assist with administrative documentation, progress note preparation, and organization of program records under appropriate supervision.

• Support data entry, spreadsheets, member tracking, and program reporting.

• Help coordinate community outreach events, meetings, and special projects.

• Assist with member communications and connecting individuals to available community resources.

• Maintain organized and accurate electronic records.

• Provide general administrative support to case managers and leadership.

• Assist with improving internal systems and day-to-day operational efficiency.

• Maintain confidentiality and follow organizational policies regarding sensitive member information.

Qualifications

• Required Qualifications

• Bachelor's degree in Psychology, Social Work, Human Services, Sociology, Marketing, Communications, or a related field. (Human services-related education is strongly preferred.)

• Strong interest in graphic design, digital content creation, and marketing.

• Basic photography and photo/video editing abilities.

• Strong written and verbal communication skills.

• Excellent organization, time management, and attention to detail.

• Ability to manage multiple projects and meet deadlines.

• Comfortable learning new technology and software platforms.

• Passion for supporting underserved individuals and communities.

• Ability to work independently and collaborate with a team.

• Preferred Qualifications (Not Required)

• Experience using Canva, Mailchimp, Google Workspace, or similar platforms.

• Experience creating social media content or managing social media accounts.

• Familiarity with photography, video editing, or digital marketing.

• Previous nonprofit, behavioral health, or human services experience.

• Experience with case management documentation or electronic health records.

• Experience planning or assisting with community events.

• Recent college graduates are encouraged to apply! Professional experience is not required if you can demonstrate creativity, strong organizational skills, and a willingness to learn.