Credit Administrative Assistant
The Kendall Group
About The Kendall Group
The Kendall Group is comprised of eight divisions with 75+ locations in ten states, serving the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company.
Role Summary
The Credit Administrative Assistant supports the Credit team by processing credit applications, setting up customer accounts, and ensuring accurate and timely data entry. This role communicates with customers and Owner-Associates to resolve open items, collaborates with internal teams, and maintains a high level of service excellence. The position requires strong organization, attention to detail, and the ability to multi-task in a fast-paced environment. The Credit Administrative Assistant utilizes Microsoft Office and ERP systems to complete daily administrative and credit-related tasks while contributing to overall credit operations and customer support.
Key Responsibilities
- Answer telephone calls, monitor and distribute emails and correspondence
- Respond to customer requests
- Process credit applications
- Set up new customer accounts
- Handle requested customer forms and certified/returned mail
- Assist with managing customer tax exemption forms and taxability status
- Generate notices as required by construction lien statutes
- Perform general administrative tasks for the Credit Department
- Other duties as assigned
Requirements & Tech Stack
- Competency with MS Office and Excel
- Experience with ERP systems
Qualifications
- High School Diploma or GED
- Excellent customer service skills
- Problem solving
- Results oriented
- Detail oriented
- Self-motivated
- Highly organized; ability to multi-task in a fast-paced environment
- Ability to work effectively across functions
- Strong verbal and written communication skills
- Ability to see, talk, hear, and sit for 8 hours
- Normal office environment
Qualifications We Prefer But Don’t Require
- Prior administrative experience