Business Development Representative

About the Role

Klipboard is seeking a Business Development Representative to drive the growth of its cloud product, OnRent Events. This role reports to the Online Sales Manager.

Key Responsibilities

• Deliver new business revenue for OnRent Events, in line with individual targets.
• Demonstrate OnRent Events to prospective customers online.
• Reach out to new trial sign-ups within the set team KPI.
• Nurture prospective customers throughout their 30-day trial, including booking them for online training.
• Ask qualifying questions to pair prospective customers with the correct software product.
• Help new users set up their system, including importing business data.
• Maintain the business database by inputting new trial sign-ups and customers.
• Re-engage previous trialists and generate new business leads using emails, telephone calls, and tools like LinkedIn.
• Attend industry shows worldwide to showcase products.
• Pass on user feedback to Product Management and Development teams.
• Occasionally provide online demonstrations/onboarding sessions at 7am for Australian customers.
• Participate in ad-hoc projects as required.
• Learn and keep up-to-date with other Klipboard products.

Requirements & Tech Stack

• Good IT skills with demonstrable experience.
• Grade 5 (B) in GCSE English Language and Mathematics.
• Outstanding communication skills, both verbal and written, for clear and concise technical information.
• Desire to see prospective customers, the business, and peers succeed.
• Ability to work under pressure in a fast-paced environment.
• Customer-first attitude.
• Ability to troubleshoot and answer prospective customer questions accurately.
• Maturity, patience, and professionalism in work and relationships.
• Consistently produce high-quality and detailed work.
• Hybrid working model: Minimum 3 days in the office per week; option to work from home 2 days per week after probation.
• 37.5 working hours per week, Monday to Friday.

Desirable

• Valid driving license with a suitable car for business use.
• Knowledge of Hubspot or other CRM systems.
• Experience in the rental sector within industries such as Live Events, Broadcast, Weddings, Construction, or a general understanding of B2B commercial business processes.

Company Info

Klipboard (formerly Kerridge Commercial Systems - KCS) provides specialist software, services, and support for trading and business management solutions in the distributive trade. Klipboard embraces AI and emerging technologies. Offices are located in the UK, Ireland, The Netherlands, South Africa, Kenya, and North America.

Compensation & Benefits

• Competitive salary.
• 25 days annual leave per annum + bank and public holidays.