Field Service Technician, Entry

About the Role

This is an entry-level position assisting in the operation of compression jobs and equipment, including rentals. The role involves providing feedback for operating policies and material forecasts, and possesses entry-level diagnostic and repair skills. May assist other field positions.

Key Responsibilities

• Performs job activities consistent with Kodiak’s procedures/protocols, goals, and objectives.
• Troubleshoots basic issues and continuously builds troubleshooting skills through on-the-job training and classroom sessions.
• Attends and participates in all HSE meetings and ensures adherence to all HSE protocols.
• Analyzes job parts and supply inventory to communicate needs to Supply Chain.
• Maintains customer relationships.
• Takes necessary corrective actions, with assistance if needed, to ensure guaranteed 98% or better mechanical availability of equipment.
• Maintains assigned units in a clean and presentable condition.
• Completes required reports and actions per area operating procedures/policies.
• Provides 24/7 coverage, including overtime and on-call rotations (evenings, weekends, holidays).
• Performs additional tasks as assigned.

Requirements & Tech Stack

• Microsoft Office Suite (Excel, Word, Outlook)
• Valid Driver’s License with acceptable Motor Vehicle Record (MVR).

Qualifications

• High School Diploma or equivalent required.
• Some knowledge in gas processes and mechanics of motor compressors (e.g., Waukesha, Ariel, Caterpillar).
• 1-year experience and/or training in compression process, production, and equipment related fields.
• Electrical Troubleshooting skills.
• Basic knowledge of compressor packages, including components and systems.
• Working knowledge of relevant HSE procedures and regulations.
• Ability to read, write, speak, and understand English.
• Teamwork, effective communication (written and oral), analytical capability, strong mechanical aptitude, self-motivation, self-control, initiative, planning, problem solving, and customer focus.

Preferred:

• OEM, Trade School, or comparable work experience in a related field/industry.
• Successful completion of Kodiak’s Short Service Employee (SSE) program.

Physical Demands

• Requires operation of heavy equipment.
• Standing up to 75% of the time.
• Sitting up to 25% of the time.
• Climbing ladders or stairs to inspect, repair, and paint equipment, and maintaining balance without assistance.
• Communicating and responding to coworkers, customers, and emergency cues/alarms (in person, telephone, mobile devices).
• Frequently lifting at least 10 pounds; infrequent lifting of > 50 lbs.
• Working in high noise environments (>85dbA) with ear protection.
• Potential, controlled, exposure to hazardous chemicals.
• Working in outdoor conditions, including extreme heat and cold.
• Moving and maintaining self in various positions (stoop, kneel, crouch, crawl) in various environments, including tight and confined spaces.
• Wearing all required PPE, including fire-retardant clothing, hard hats, face shields, hearing protection, safety glasses, and steel-toed boots.
• Frequently typing and using computer and other office equipment (copier, printer, calendar, telephone).