Account Associate

About the Role

NextLot, a Raleigh, NC - based, Inc. 500 company, provides a disruptive technology platform for online auctions. The company is seeking a responsible and motivated self-starter who is passionate about traveling to see new places, maintaining client relationships, providing superior customer service, and joining a vibrant team of professionals. Account Associates are instrumental in helping clients successfully run online auctions across North America. This is a full-time remote position requiring regular travel. The candidate must be based in North Carolina. Opportunities to collaborate in-person exist.

Key Responsibilities

• Independently travel and implement NextLot’s software at live auctions across North America.
• Set work schedule and prioritize responsibilities to deliver the best solution for successful auctions.
• Consult with customers on-site at auctions and use independent judgment to customize NextLot’s software solution and services to their needs.
• Devise account strategies to build and grow relationships with clients to help them run more successful online auctions and upsell additional services.
• Determine client solutions based on system and industry knowledge and past successes.
• Ensure the successful operation of clients’ online auction functions.
• Implement NextLot’s technology based on specific client needs to facilitate auction transactions.
• Actively participate in NextLot’s culture.
• Other duties as assigned.

Requirements & Tech Stack

• Willingness to travel independently 12-16 days out of the month.
• Some weekend work is required.
• Ability to multi-task effectively.
• Attention to detail and high level of concentration over extended periods of time.
• Ability to work in a fast-paced environment.
• Ability for frequent travel via car and/or plane to support in person auction needs.

Qualifications

• BA/BS degree.
• Outgoing, fun personality.
• Desire to learn and contribute to the growth of the company.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Work hours are normally 9:30-5:30. Work outside these hours will be required from time to time to support business operations.