Office Assistant
Aurora Housing Authority - Colorado
Aurora, COFresher1h agovia LinkedIn
About the Role
Performs a broad range of administrative tasks in support of the Assisted Housing Staff. Provides back up coverage to the Receptionist. Maintains the overall filing system for the Department. Assists staff with filing.
Key Responsibilities
- Provides assistance and program information to applicants in person and over the phone, including assistance with completing forms.
- Responds to applicant and participant inquiries and works to resolve concerns regarding program services.
- Performs administrative assistant functions including filing, faxing, and copying.
- Assists in the preparation and tracking of applicant and participant paperwork.
- Relieves the Receptionist for breaks, lunch, and as needed.
- Maintains department on-site and off-site filing system.
- Processes incoming and outgoing mail.
Requirements & Tech Stack
- Microsoft Excel
- Microsoft Word
- Microsoft Access
- Word processing equipment
- Personal computer
- Scanners
- Letter folding machine
- Digital copier/printer
Qualifications
- Solid knowledge of Housing and Urban Development (HUD) regulations
- Excellent customer service skills, ability to remain respectful and solutions-oriented at all times
- Solid computer skills
- Solid written and verbal communication skills with the ability to effectively communicate and interact with all levels of personnel and the general public
- Expert filing skills
- Up to three (3) months on-the-job training to perform the job effectively