Communications Associate, SF

About the Role

The Communications Associate position at Outcast is a hands-on, immersive, entry-level position for candidates interested in starting a career in PR. The Associate program is a six-month, educational introduction to PR experience that helps aspiring PR professionals build a solid foundation for a career in PR, digital strategy, social media, communications, and marketing. Associates are integral to their account teams as they compile client-ready work and form strategic recommendations.

Key Responsibilities

• Gain and practice a basic understanding of key client information, including products and services, key customers and competitors, and general business strategy in day-to-day tasks.
• Provide administrative support to account teams, such as drafting agendas, taking meeting notes and action items, and updating activity trackers.
• Track, analyze, and summarize client and industry news and share high-level insights and recommendations with account teams.
• Compile coverage reports and summarize key takeaways in a clear and concise way.
• Provide initial draft of materials such as media pitches, analyses, briefing documents, and other materials, as needed.
• Build and maintain in-depth materials such as media lists, editorial calendars, speaking calendars, and awards lists.
• Conduct, compile, and present research to account teams to inform the strategic direction of campaigns or accounts.
• Identify trends in online conversations and pinpoint key influencers/media.
• Social media monitoring and content creation.
• Use web and social media analytics platforms to measure campaign success and provide data-backed recommendations to account teams for optimization.
• Participate in monthly Agency and Associate-specific trainings.
• Participate in strategic brainstorms around current clients or new business opportunities; support with research, as needed.
• Support the Agency on various projects and administrative tasks as needed.

Requirements & Tech Stack

• MS Office Suite
• Web and social media analytics platforms

Qualifications

• Bachelor’s degree preferred.
• Familiarity with the marketing and communications disciplines through past coursework and/or other internships.
• Strong organizational skills and the ability to adapt and prioritize in fast-paced conditions.
• Superior verbal and written communication skills.
• Deadline-driven and strong attention to detail.
• Eager and interested in consumer with an eye for technology.
• Excited to learn and retain new information.
• Able to work effectively across a variety of teams in a fast-paced environment.
• Pays attention to the small details and is always focused on producing quality work.
• Able to communicate in a clear, concise way; not afraid to speak up and ask smart questions.
• Big-picture thinker, always asking the “why” behind things.
• Extremely organized; successful in managing time and prioritizing responsibilities.