Operations Assistant

Elegance Avenue

Mumbai

About the Role

A full-time, on-site position supporting day-to-day operational activities.

Key Responsibilities

• Support order processing.
• Assist with inventory tracking.
• Coordinate with packaging and dispatch teams for timely deliveries.
• Assist in maintaining records.
• Update internal systems.
• Prepare basic reports to support operational efficiency.
• Communicate with internal teams.
• Interact with customers to address order-related queries and service issues.
• Collaborate with management to streamline processes.
• Uphold quality standards.
• Contribute to a smooth customer experience for pan-India shipments.

Requirements & Tech Stack

• Good knowledge of MS Excel / Google Sheets.

Qualifications

• Strong communication and organisational skills.
• Proactive attitude.
• Strong attention to detail.
• Comfortable working in a fast-paced startup environment.
• Ability to multitask and prioritise.
• Problem-solving mindset.
• Willingness to learn and take ownership.
• Interest in startups, D2C, fashion, jewellery, marketing, or business.